After shopping at two other spa stores in the area that showed no interest in dealing with me unless I was willing to pay around $10,000 dollars, I went to Mr. Bill’s. He sold me a high-quality tub for a very reasonable price. He also delivered the tub to a location in Pennsylvania for free. Now, what this review is really about is why you should buy your tub from Mr. Bill. When you buy a product like a new Hot Tub you want to buy it from someone who will back and support your product. When my tub was hooked up and filled, it had major fault issues. This is no one’s fault. This type of thing can happen with any new item. When you have something like this happen to you, you will want Mr. Bill to be the one you bought it from. I called him the Saturday morning before Easter, and he had his service man Shane out to my house that afternoon. Shane spent many hours troubleshooting, as this is a very unusual situation. He was unable to fix the problem that day because he needed new parts. On Monday following Easter, he called and came over to replace the defective parts. When he was done, the tub was working perfectly. He was efficient and professional, and I wouldn’t have wanted anyone else to do the job. If you want to be treated respectfully and like your problem matters, you want to buy your tub from someone who will go out of the way to make sure you are pleased with your purchase. We love our new tub and have no regrets, thanks to Mr. Bill and Shane.

• Ozonator
• Locking Cover
• Touchscreen Control
• Bench Seating