We’re Serious About Fun!

Testimonials

Testimonials

Let Our Customers Speak For Us!

We recently bought a home with a pool. We were unsure of pools condition ect. After calling several places Mr Bills was the only one who could come out before June or even answer our calls. We scheduled a pool opening. The two young men that came out were very nice. After inspecting the pool they noticed the skimmer was cracked, thus opening could not be completed. Mr Bills promptly ordered a new part and even showed up a week early to install it. Now we just have to get the pool filled and they promised to come right out to finish the opening. Very happy so far with the service at Mr Bills. They also have great with answering our 100’s of questions being new pool owners. Looking forward to using them for all our pool needs.

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Karen Howland

We have used Bill's Pools & Spas for a number of years. They installed a new liner, a new filter (from DE to Sand) a new heater and it has been a tremendous blessing. We also get our water tested each year with them which have kept our pool running efficiently. They always have given us great advice and we look forward to continue to shop there for our pool needs. Thanks, John E & Diane Murphy

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John Murphy

The repair guy was very informative and reassuring. very pleasant and professional. Thank you again. As we all should support small businesses

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Shannon

Delivery guy was very professional and informative. Would definitely recommend to a friend

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Cassie Calles

I had a new liner installed in my inground pool this summer. The staff at Mr. Bills were very professional and friendly from the moment I contacted them for an estimate, to signing the contract and having the job completed on time. Bill himself and two other workers came out to install the liner. And it is fantastic! It fits like a glove and is absolutely beautiful. I couldn’t be happier! I was very pleased with the overall cost for everything. I chose the gulf coast/ tan seastone liner pattern for a more unique look. It’s just so cool looking. Reminds me of a Laguna the way the color fades from shimmering gold to Aqua as the water gets deeper.

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Theresa Chamberlain

We purchased our hot tub from Mr Bills back in 2017 and the process was great- the explained the pros/cons of the different manufacturers/models, the installation process, etc. We were new hot tub owners and had a lot of questions- they were patient and provided us with all the information we asked for (free water analysis, recommendations for maintaining water quality, etc.) This year we started having an issue with the hot tub maintaining the water temp in the spring. Mr. Bills came out the day we reported the issue and identified a defective sensor. Unfortunately the replacement was back-ordered (like everything these days) so it took a while to come in. As soon as the replacement sensor came in, they called and installed it the same day. When they replaced the sensor they discovered the heater had gone bad but found a replacement that day so we could use our hot tub again. Mr. Bills has always been very helpful and friendly over the years.

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Mike Allington

I bought a Hot tub in the fall, I am very happy I did. The staff at Mr Bills were very helpful and professional. We are new hot tub owners and had a lot of questions, they were patient and provided us with all the information we needed! Marian told us to come in any time for free water testing and we did! She took the time to explain step by step everyone was very helpful and pressure to work with. I would highly recommend Mr Bills pools

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Erica Mihok

I've had trouble finding a pool company locally that I didn't always get the impression I was bothering them by calling. Everyone else always feels like they are too busy to care or are angry they got stuck on cashier or phone duty that day. Bills was pleasant on the phone and pleasant in person. Even though I had bought parts online and was trying to fix things myself. I look forward to hopefully bringing business back here.

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James Karhan

This is our first full summer with our pool and we have had nothing but issues trying to get the water quality where it should be. Mr. Bills staff was finally the first ones to really take the time to help us and talk us through what needed to be done. We are so appreciative and we will not go anywhere else. Thank you so much!

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Heather Harrington

Went into the store on Saturday. Had a pool in my yard by Tuesday.

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Joshua Nawrocki

bill is the best chemist in the area to correct any water problems also had a new liner installed said id be the first of the year and i was

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Vincent Gance

Best pool company in the area!

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Karen Dixon

This business saved our pool. They fixed our filter within 24 hours and our pool is clean and running perfectly. We will never use anyone, but them from here on out. Other businesses in the area never even returned our calls.

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Brittany T

They always seem to come through with what I need at a excellent price!!! Knowledgeable and excellent customer service!!!!

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Bgaz

Mr.Bill replaced our liner in our pool. They did it within a week and did an amazing job. They fixed all the problems another local pool company did when they did the installation. We are very happy we went with Mr. Bill’s Pools and Spas.

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claire congdon

Great place to do business. Very professional and knowledgeable.

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Eric Mooney

Needed a replacement liner installed. Entire operation was excellent - was told we would have it done by June, they finished it ahead of Memorial Day - crew was courteous and got the job done quickly. Cost was lower and the scheduled job estimate a month earlier than the quote we got from 21st Century. Would recommend.

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Vicki Bange

Mr. Bill had the parts on hand and the professional knowledge to get the pool working and running on multiple occasions! Fast and professional every time!

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Gregory Cornelius

Had exactly what I wanted

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Kevin Hufford

After shopping at two other spa stores in the area that showed no interest in dealing with me unless I was willing to pay around $10,000 dollars, I went to Mr. Bill’s. He sold me a high-quality tub for a very reasonable price. He also delivered the tub to a location in Pennsylvania for free. Now, what this review is really about is why you should buy your tub from Mr. Bill. When you buy a product like a new Hot Tub you want to buy it from someone who will back and support your product. When my tub was hooked up and filled, it had major fault issues. This is no one’s fault. This type of thing can happen with any new item. When you have something like this happen to you, you will want Mr. Bill to be the one you bought it from. I called him the Saturday morning before Easter, and he had his service man Shane out to my house that afternoon. Shane spent many hours troubleshooting, as this is a very unusual situation. He was unable to fix the problem that day because he needed new parts. On Monday following Easter, he called and came over to replace the defective parts. When he was done, the tub was working perfectly. He was efficient and professional, and I wouldn’t have wanted anyone else to do the job. If you want to be treated respectfully and like your problem matters, you want to buy your tub from someone who will go out of the way to make sure you are pleased with your purchase. We love our new tub and have no regrets, thanks to Mr. Bill and Shane.

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John Clum